Microsoft Services and Solutions

Many businesses invest in Microsoft 365, Azure, and Teams—but end up with rising costs, security gaps, and tools that don’t deliver. Synergy IT helps U.S. companies turn Microsoft into real outcomes: lower risk, higher productivity, predictable costs, and a foundation that scales with growth.

We design, secure, and manage your Microsoft stack end to end—delivering clarity, control, and confidence without disrupting your day-to-day.

Top Microsoft 365 IT Challenges and How We Solve Them

Synergy IT fixes the foundations—identity, endpoint, email, data, and cloud governance—so your team works smarter, faster, and gets measurable value from what you already own

Over-provisioned SKUs, underused apps, and overlapping third-party tools driving up costs.

Conditional Access issues, unpatched devices, and weak configurations leaving systems vulnerable.

Duplicate workspaces, messy permissions, and content sprawl reducing productivity and compliance.

Remote laptops with inconsistent policies and no zero-touch provisioning.

Phishing, business email compromise (BEC), and inconsistent gateway/Defender setup.

Uncontrolled resources, unpredictable costs, and unclear backup/recovery responsibilities.

Users stick to old habits, ROI stalls, and shadow IT grows.

24x7x365

Procurement and Deployment

Synergy IT Services for Microsoft 365 and Azure

Microsoft 365 Optimization & License Management
Identity & Access Security with Microsoft Entra ID (Azure AD)
Device Management with Microsoft Intune (Windows, macOS, iOS, Android)
Microsoft Defender Setup & Threat Response (Email, Endpoint, Identity, Cloud Apps)
Azure Architecture, Networking, Cost Control, Backup & Disaster Recovery
Azure Virtual Desktop & Windows 365 Deployment and Performance Tuning
Power Platform Governance (Power BI, Power Automate, Power Apps)
Compliance, Data Loss Prevention & eDiscovery with Microsoft Purview
Cloud & On-Premises Migrations to Microsoft 365/Azure with Change Management
Co-Managed & Fully Managed Microsoft Environments with 24/7 Support

Microsoft 365: Turn Subscriptions into Outcomes

Most organizations pay for capabilities they don’t fully use. We start with a licensing and capability assessment: what you own, what you use, what overlaps with third-party tools, and where you can consolidate safely. Then we:

 

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  • Map business roles to the right SKUs (E3 vs. E5 vs. Business Premium), eliminating waste.
  • Enable Defender for Office 365 protections, safe links/attachments, and anti-impersonation policies.
  • Standardize Teams & SharePoint creation, naming, retention, and guest access—no more “wild west.”
  • Implement OneDrive Known Folder Move to protect user files and cut shadow backup tools.
  • Build self-service with guardrails so collaboration is fast and compliant.

Result: A Microsoft tenant you can manage effectively—fewer tools, lower risk, and higher adoption

Identity First: Entra ID, Conditional Access & Zero Trust

Identity is your new perimeter. We harden Entra ID with MFA for all, Conditional Access that balances security and usability, and privileged access controls that keep attackers out—even if credentials leak.

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  • Enforce phishing-resistant MFA where possible, with break-glass accounts documented and tested.
  • Segment risk with Conditional Access: device compliance, network locations, session controls.
  • Apply Privileged Identity Management (PIM) and least-privilege roles to shrink blast radius.
  • Integrate SSO for key SaaS apps to reduce password reuse and improve user experience.

Result: A Microsoft tenant you can manage effectively—fewer tools, lower risk, and higher adoption

Endpoint Management with Intune: Say Goodbye to Drift

Whether your fleet is Windows 11, macOS, or mobile, we standardize and secure devices with Intune (and co-management with ConfigMgr where needed):

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  • Enforce phishing-resistant MFA where possible, with break-glass accounts documented and tested.
  • Segment risk with Conditional Access: device compliance, network locations, session controls.
  • Apply Privileged Identity Management (PIM) and least-privilege roles to shrink blast radius.
  • Integrate SSO for key SaaS apps to reduce password reuse and improve user experience.

Result: A Microsoft tenant you can manage effectively—fewer tools, lower risk, and higher adoption

Defender & XDR: Close Gaps You Can’t Afford

You likely own powerful protections already. We configure and operationalize Microsoft Defender to stop real-world attacks:

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  • Defender for Endpoint with attack surface reduction, controlled folder access, and automated remediation.
  • Defender for Office 365 with advanced anti-phishing/BEC defenses and spoof intelligence.
  • Defender for Identity & Cloud Apps to detect lateral movement and risky OAuth apps.
  • Centralized incident handling, alert tuning, and playbooks so you respond in minutes, not days.

Add Microsoft Sentinel (SIEM) when you need central visibility and compliance reporting. We build use cases that matter, not noisy dashboards.

Azure Without the Anxiety: Landing Zones, Networking & Cost Control

Azure can supercharge agility—or surprise you with costs and complexity. We build secure landing zones with policies and standards baked in

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  • Hub-and-spoke networking, private endpoints, VPN/ExpressRoute planning.
  • Role-Based Access Control and Azure Policy to keep resources compliant by default.
  • Cost management with budgets, tags, and reservations—plus monthly executive reports.
  • Backup & DR using Azure Backup and Site Recovery—tested, documented, and ready.
  • Modernize workloads (Azure App Services, AKS, or lift-and-shift VMs) only when it makes sense.

Virtual Workspaces: Azure Virtual Desktop & Windows 365

Hybrid work isn’t going anywhere. We deploy Azure Virtual Desktop (AVD) or Windows 365 Cloud PCs for secure, managed access to apps and data—ideal for contractors, seasonal workers, and regulated roles.

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  • Right-size images and profiles for performance and cost.
  • Integrate MFA/Conditional Access and Intune policies.
  • Optimize user experience so remote feels local.

Power Platform: Governed Automation & Analytics

Shadow spreadsheets aren’t a strategy. We help you harness Power BI, Power Automate, and Power Apps—with guardrails:

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  • Center of Excellence governance: environments, DLP, connectors, and ownership.
  • Rapid solutions for approvals, onboarding, inventory, and customer support workflows.
  • Power BI dashboards that leaders actually use—clean data models, row-level security, and refresh reliability.

Compliance Made Practical: Microsoft Purview

Whether you face HIPAA, SOC 2, PCI, GLBA, or state privacy rules, we operationalize Purview so compliance isn’t a binder—it’s how you work:

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  • Information protection labels and encryption tied to sensitivity.
  • DLP policies across email, Teams, SharePoint, endpoints, and cloud apps.
  • eDiscovery & legal hold workflows your legal team can run.
  • Insider risk indicators with clear response processes.

Migrations & Change Management (With Zero Drama)

Switching from Google, moving email archives, or consolidating tenants? We handle the technical plan, timelines, cutover, and communications:

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  • Discovery and coexistence planning.
  • Lab-tested migration waves with rollback options.
  • User training and micro-videos so people hit the ground running.
  • Post-cutover support desks to squash issues fast.

Our Proven Process: Fast, Friendly & Measurable Results

  • 1

    Discover & Baseline — We map licenses, security posture, devices, and Azure spend. You get a plain-English scorecard.

  • 2

    Stabilize & Secure — We harden identity, email, endpoints, and collaboration using Microsoft best practices.

  • 3

    Adopt & Optimize — We roll out the features that matter most—with training—and retire overlapping tools.

  • 4

    Operate & Improve — Monthly reports, quarterly roadmap updates, and rapid response when things change.

Within the first 30 days, clients commonly see fewer phishing incidents, cleaner device compliance, faster onboarding, and lower license waste.

Who We Support Nationwide

Healthcare & Clinics

PHI protection, secure collaboration, and eDiscovery that makes audits painless.

Financial & Professional Services

Strong identity controls, DLP, and mailbox protection for high-risk roles.

Manufacturing & Logistics

Secure endpoints on the move, reliable VPN/AVD access, and simplified patching.

Retail & eCommerce

Hardened email, Teams for ops, and robust incident response.

Education

Budget-smart licensing with simple device control.

Non-Profit

Safe data sharing with cost-effective licensing.

Why Businesses Choose Synergy IT for Microsoft 365 Success

Buying a Microsoft 365 license isn’t the finish line—it’s just the start. Synergy IT integrates architecture, security, operations, and adoption into one comprehensive program, helping you reduce tools, minimize support tickets, prevent surprises, and save time to focus on growing your business.

  • USA-Based Microsoft Experts — Deep experience in Microsoft 365, Teams, and enterprise solutions.

  • Security-First Approach — Aligned with Zero Trust principles to protect data and users.

  • Measurable Outcomes — Fewer incidents, simplified compliance, and transparent costs.

  • Friendly User Support — Support your team will actually appreciate and rely on.

Committed to customer satisfaction by offering innovative solutions.

Transform Your Microsoft 365 Into Real Results with Synergy IT

Stop paying for features no one uses, stop accepting risky “exceptions,” and stop guessing about your costs. With Synergy IT, your Microsoft 365 investment finally works as it should—securely, predictably, and at the pace your business demands.

Take the next step now:

  • Book a free Microsoft readiness call

  • Request a tenant security & licensing audit

  • Start an Intune or Defender pilot

Talk To an Expert

Let Synergy IT Solutions know how we can help your business leverage IT for increased efficiency and productivity.

Synergy IT Solutions Group

☎︎   +1 (917) 688-2018

 ✉   [email protected]

FAQs: Fast Answers for Busy Professionals

A: Yes. Most clients reach out after deployment for help with security, governance, and adoption.

A: Only if you want us to. We often co-manage Microsoft 365 while your team continues handling apps and users.

A: No. We right-size licensing. Sometimes consolidation justifies E5; often, Business Premium or E3 + add-ons is the smarter move.

A: A Defender + identity hardening sprint is typically completed in the first 2–3 weeks.

A: Yes. Intune policies for macOS, iOS/iPadOS, and Android are included in our standard builds.

A: Absolutely. Rightsizing, reservation savings, tagging, budgets, and guardrails are core parts of our Azure optimization work.